This is the 2nd car I got at Jim Keim Ford. One reason I went back for a Fusion is because I like the service!- Marvin, Dublin, Ohio, 2009 Ford Fusion Owner
I hit a large rock in the road while traveling near Steubenville Ohio and bent my rim. I took it to Team Ford first thing Friday morning. After waiting an hour an half they said could not get part and wanted to charge me over $750 for 1 tire and rim. They also said maybe could get the part Saturday but couldn't commit to even possibly Monday. I was on vacation and supposed to be in NC by Sunday. I called Keim in Columbus. I explained my situation and they said would check and call me back. In 10 minutes called me back and found a refurbished rim at a substantial savings. I put the spare on back and drove 3 hours back to Columbus. They took me right in, then my car was fixed it @ 30-40 minutes and helped me salvage my vacation.-Thomas, Dublin, Ohio, 2005 Ford Five Hundred Owner
Service had always been excellent and courteous.- Paul, Grove City, Ohio, 2008 Ford Taurus Owner
Pre-Owned Sales Manager was an excellent person to deal with! – Ted, Kingston, OH, 2008 Ford Fusion Owner
Good Service!— Ronna, Monroe, MI, 2009 Ford Focus Owner
I worked with Barry Thompson who manages Keim's internet sales. Traded an email with him after finding an Edge matching my criteria on Autotrader.com then talked several times on the phone. Barry was very professional, didn't pressure me, and knew that I was over 60 miles away with a Ford dealership close by to my house. He worked with me and made me comfortable that the drive was worthwhile to do business with Keim. I dropped by on short notice and the vehicle was completely spotless and ready. The only waiting I had was due to me being there about an hour later than I said I was going to be so he (and then the finance person) was working with another couple, but Barry and several other people came over to check on me and you could tell it bothered them that I had to wait (again, entirely my fault). Looked like a very professionally run and staffed organization. I would definitely recommend them to others.—William, Beavercreek, OH, 2009 Ford Edge Owner
The personnel at Jim Keim Ford always go the “extra mile” to be sure you are completely satisfied whether you are purchasing a new vehicle or having your vehicle serviced. Pete Plagman in particular always gives special attention to whatever reason I’ve brought my vehicle in for. – Barbara, Columbus, OH, 2008 Ford Taurus Owner
Respected and liked our salesperson Kevin Martin. Will a point to visit with him when we bring our vehicle in for service.— Betty, London, OH, 2010 Ford Fusion Owner
Great experience! Everyone took great care of us! – Kenneth, Powell, OH, 2009 Ford F150 Owner
Mr. Martin was low-key, knowledgeable, and professional. All I could ask for in a sales associate. – Mike, Columbus, OH, 2009 Ford Escape Owner
Salesman was patient, considerate and informative. – Robert, Grove City, OH, 2009 Ford Fusion Owner
Kevin Martin did a nice job finding the vehicle I wanted. He got on the Dealer Locater and found the vehicle within 24 hours. Kevin shopped ALL the finance sources and found me the best rate and payment plan! Great job! Very happy with the whole sales process. – Scott, Columbus, OH, 2009 Ford F150 Owner
Could not have been more pleased with my experience at Jim Keim Ford. I have never been to any dealership where everyone was so extremely helpful. The atmosphere was friendly, while still professional and I really felt that each individual worked with me to get me the vehicle I wanted. From the sales person to the sales manager to the finance manager - all worked together and gave me personal, uninterrupted attention. The other sales folks that were there also made a point of speaking to me. I would highly recommend this dealership. The folks that work there are above exceptional and it is very obvious that they all enjoy what they do. Buying a vehicle has never been a "fun" experience - but, that changed when I went to Jim Keim. -- Deborah, Columbus, OH, 2009 Ford Edge Owner
Very satisfied with this vehicle so far...This is our third Escape (prior vehicle being new 2006 Mazda Tribute and a 2007 Ford Escape). We are also satisfied how our concerns were met and were satisfied during the negotiating process how we came to a mutual conclusion. We hope to build a lasting relationship with this dealership. – Melvin, Marysville, OH, 2009 Ford Escape Owner
Keim Ford provides a great buying experience. This is the 6th vehicle that I have purchased in 8 years from Keim and they have always provided a great service. I always have a specific options that I'd like and without fail, Keim will find the specific vehicle. Our sales rep, Dale Houghtlen, has always worked hard to find the correct vehicle and then deliver it in a timely manor. Dale provides a low key, no pressure sales approach that makes dealing with Keim a real no hassle experience. Whenever I need a vehicle, I'll continue to use Keim because of their excellent customer service. – Compass, Columbus, OH, 2009 Ford F150 Owner
Randy was AWESOME! I would send anyone I know looking for a car to him! – Jacklyn, Columbus, OH, 2009 Ford Mustang Owner
We had a very good experience everyone seemed friendly and acted like a big family. I would definitely recommend your dealership to everyone. My husband wants to buy one very soon and this is where we will be going. Thank you very much and tell your staff what a great job they are doing! – Jessica, Columbus, OH, 2009 Ford Focus Owner
This is the 6th vehicle I’ve purchased from Jim Keim Ford. Sales and Service at this dealership is always outstanding- A great place to do business! – Judith, Columbus, OH, 2010 Ford Edge Owner
My experience was excellent with Jim Keim Ford. I would happily recommend them to my friends and family. The Focus that I purchased has been a pleasure to drive and I am totally pleased with my decision. – Loretta, Columbus, OH, 2009 Ford Focus Owner
I was completely satisfied and overwhelmed with kindness by Jim Keim's sales staff. They went out of their way to help me with my truck purchase. I have already recommended Jim Keim and Ford product to several people that are looking for vehicles. I love my new F150. – Patrick, Grove City, OH, 2009 Ford F150 Owner
I would recommend my friends and family to see Eric Beck at Jim Keim Ford if they were looking for a Ford. – Daniel, Grove City, OH, 2009 Ford F250 Owner
Eric Beck was very courteous and explained all the details of vehicle. I love my 2009 Ford Ranger XLT. This is my 2nd Ford Ranger. The first one was a 1992. I have recommended Eric Beck to my friends. – Natalie, Hilliard, OH, 2009 Ford Ranger Owner
Eric Beck was excellent! He gave us all the information we needed. We are very happy with our purchase! -- Samuel, Bexley, OH, 2009 Ford F150 Owner
Anthony was very helpful and went out of his way to help on several occasions. – Jonathan, Columbus, OH, 2009 Ford Ranger Owner
Everything went fine and Eric Beck did a great job. One thing that may help in the future is the offer for a follow-up visit, this hybrid is such a new vehicle I had some questions after leaving the dealer ship. I was able to get them answered in a couple of days. – William, Washington Courthouse, OH, 2010 Ford Fusion Hybrid Owner
Overall had a good experience at Jim Keim Ford! – Richard, Grove City, OH, 2007 Ford Focus Owner
Jim Keim Ford Service has always been courteous and excellent! -- Paul, Grove City, OH, 2008 Ford Taurus Owner
They always treat me with respect and I appreciate it! The staff is excellent. – Steven, Grove City, OH, 2005 Ford Focus Owner